VINGO Privacy Policy
Effective Date: November 1, 2025
1. Introduction
Vintage 99 Label Mfg., Inc., doing business as VINGO (“we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or purchase our products.
By using our website or placing an order, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
A. Information You Provide to Us
- Name, company name, and contact details (email, phone number, billing/shipping address)
- Payment information (processed securely through our payment provider — we do not store full credit card numbers)
- Order details, artwork files, or design specifications you upload
- Communications you send to us (emails, messages, or customer service inquiries)
B. Information Collected Automatically
- IP address, browser type, device information, and pages visited
- Cookies or similar technologies to improve site performance and remember preferences
- Analytics data such as site usage and traffic patterns (e.g., via Google Analytics)
We do not collect sensitive information such as social security numbers, precise geolocation, or biometric data.
3. How We Use Your Information
- Process and fulfill your orders
- Communicate with you about orders, products, or customer service inquiries
- Improve our website, services, and customer experience
- Send marketing or promotional materials (only if you have opted in)
- Comply with legal, tax, and accounting obligations
4. Sharing Your Information
We do not sell or rent your personal information.
We may share data only with trusted third parties that help operate our business, including:
- Payment processors (e.g., Stripe, PayPal)
- Shipping carriers and logistics providers
- IT, analytics, and website service providers (hosting, email, performance monitoring)
These third parties are authorized to use your information only as necessary to provide services to us and must protect it per applicable law.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal data from loss, misuse, or unauthorized access. While no online system is completely secure, we work diligently to ensure your information is handled safely and responsibly.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Request that we do not sell or share your personal data
You can exercise these rights anytime by contacting us at support@vingolabel.com.
7. California Privacy Rights (CCPA/CPRA)
California residents have rights under the CCPA and CPRA to:
- Request details about personal data we collect, use, and share
- Request deletion or correction of inaccurate data
- Opt out of sale or sharing of personal information
We do not sell or share personal information for cross-context behavioral advertising. If this changes, we will update this Policy and include a “Do Not Sell or Share My Personal Information” link.
To make a request, email support@vingolabel.com and provide sufficient details to verify your identity.
8. Data Retention
We retain personal data only as long as necessary to:
- Fulfill orders and provide customer service
- Maintain business and tax records
- Resolve disputes and enforce agreements
When information is no longer needed, we securely delete or anonymize it.
9. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Enhance site functionality and performance
- Analyze traffic and usage patterns
- Personalize content and remember preferences
You can control cookies through your browser settings, though some features may be affected.
10. Children’s Privacy
Our website and services are intended for adults and are not directed to children under 16. We do not knowingly collect data from minors. If discovered, such data will be deleted promptly.
11. Changes to This Policy
We may update this Privacy Policy periodically. Significant updates will be posted here with a new effective date.
12. Accessibility
If you need this Privacy Policy in an alternative format, please contact support@vingolabel.com, and we will accommodate your request.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
Email: support@vingolabel.com
Address: VINGO — 611 Enterprise Ct, Livermore, CA 94550